Payment: We accept credit cards, money orders and checks. If paying by check or money order, please email me first with the item(s) you would like; we will reply with the final total. Orders paid by check are subject to a hold until the check clears. Custom orders require a 50% deposit of the agreed upon final price.

Shipping: All items will be shipped within 2-3 business days of receipt of payment, except when ordering with a check. If an item cannot be shipped within that time, we will notify you via email with the approximate time. Items paid for by check will not ship until the check has cleared. Shipping is via USPS First Class. All items are shipped in an organza bag, ready for gift giving. For custom orders, we will provide a ship date upon the final agreement on the design work.

Returns: We want you to be happy with your purchase. If you are dissatisfied, please contact us within 10 days of receiving your order and we can arrange for a refund or exchange. All items must be returned in original condition; shipping charges cannot be refunded.

Repairs: If a piece is in need of a repair within the first 90 days of purchase, please contact us describing the problem. If the item can't be fixed, we will exchange it. Please note that charges may apply depending on the issue. We will notify you of any charges after receiving the damaged item. Please send all returns via USPS insured, as we cannot be responsible for lost items.